Feedback forms are a quick way for you to share your immediate impressions, suggestions, or let us know if something didn’t quite work as expected with the WCADAMHS Board or its provider agencies. It’s designed for informal, real-time input so we can keep improving our Continuum of Care!

No. The feedback form is not the appropriate channel for filing formal complaints about behavioral health services or providers. If you have a serious concern that requires review - such as a violation of rights, ethical concerns, or professional misconduct -please use our formal grievance process to ensure it’s handled properly and confidentially.

• Quick feedback might include comments like, “The provider directory is confusing” or “Appreciated the resource guide.”

• General criticism is more reflective and might describe ongoing frustrations or suggestions for systemic improvements.

• Formal grievances are for serious issues, such as concerns about a provider’s conduct, safety, or rights violations, and must be submitted through the designated grievance process to ensure appropriate follow-up.

Yes, feedback can be submitted anonymously unless you choose to provide contact information. However, please note that if you want a direct response or follow-up, you’ll need to include your contact details. Formal grievances must be submitted through the proper form, which may require identifying information.

All feedback is reviewed by our team and helps inform our monitoring and improvement of behavioral health services. While we may not respond to each submission individually, your input is valuable and contributes to larger quality and accountability efforts.