Welcome to the WCADAMHS Board Surveys & Feedback Page!

We use surveys and feedback to understand community needs, guide our planning, and make informed, data-driven decisions.

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Survey vs. Feedback Form: Which Should I Take?

A survey on our site is designed to gather more detailed input on a specific topic or experience. It usually takes a bit longer to complete and helps us improve our Continuum of Care Services and make data-informed, community-focused decisions.

A feedback form is quicker and more focused - ideal for sharing your immediate thoughts or reactions about the WCADAMHS Board or its provider agencies.

Select a Survey Option!

Please review each of the survey options and select the most applicable to you!

  • A photograph of a smiling family. Dad stands in the center with a child on his shoulders and one on his hip.

    Consumer/Client & Family/Loved One

    Use this survey if you are a consumer/client receiving services or if you are a loved one/caregiver of an individual who is receiving services from one of our community mental health and/or substance use disorder agencies!

    Click here to take the Client Survey!
  • A photograph of 4 women with their backs toward the camera holding onto one another.

    Community Members

    Use this survey if you are a member of the Wood County community and the consumer/client/family/loved one survey does not apply to you!

    Click here to take the Community Survey!

Select a Feedback Form Option!

Please review each of the feedback form options and select the most applicable to you!

Note: The WCADAMHS Board Feedback forms are not the appropriate channel for formal grievances. For more information on client grievances and how to file them, click here. More information can be found in the Feedback Form FAQs below.

  • A photograph of a smiling group of diverse women.

    Feedback Form: Clients and Loved Ones

    We Value Your Feedback

    Please use this form to share your comments or suggestions about the WCADAMHS Board and its provider agencies.
    Important: This form is not for filing formal grievances or reporting serious issues with service providers. While we welcome your input and concerns, formal grievances must be submitted through the appropriate process.
    To learn more about grievance types or how to file a formal grievance, click here.

    Click here to submit the Client Feedback Form!
  • A photograph of one man and one women engaging in a discussion over a desk.

    Feedback Form: Community Partners & Providers

    This form is for providers, stakeholders, and community partners to share ongoing concerns, suggestions, or ideas related to our behavioral health system. Submissions may be reviewed monthly or as needed for follow-up and planning. We appreciate your time in submitting feedback relating to our system and are happy to follow up with you further if desired.  Any information that you share will be used for community planning purposes. 

    Click here to submit the Community Feedback Form!

Common Survey FAQs

  • According to Ohio Revised Code (ORC) Section 340 an ADAMHS Board must plan, fund, monitor, evaluate, and promote contracted community behavioral health providers. When the community takes a WCADAMHS Board survey you are helping us to better understand needs, guide planning, fill gaps, and make informed decisions for our county!

  • We have a plethora of different survey options for different members of the community listed below!

  • Yes! You may voluntarily provide your name and contact information within your selected form to be contacted to participate in a focus group, but this is not required!

  • A typical WCADAMHS Board survey takes approximately 15 minutes to complete.

  • For questions or support, please utilize the contact form at the base of this page.

  • For accommodation requests, please see the contact form at the base of this page.

Common Feedback Form FAQs

  • Feedback forms are a quick way for you to share your immediate impressions, suggestions, or let us know if something didn’t quite work as expected with the WCADAMHS Board or its provider agencies. It’s designed for informal, real-time input so we can keep improving our Continuum of Care!

  • No. The feedback form is not the appropriate channel for filing formal complaints about behavioral health services or providers. If you have a serious concern that requires review - such as a violation of rights, ethical concerns, or professional misconduct -please use our formal grievance process to ensure it’s handled properly and confidentially.

    • Quick feedback might include comments like, “The provider directory is confusing” or “Appreciated the resource guide.”

    • General criticism is more reflective and might describe ongoing frustrations or suggestions for systemic improvements.

    • Formal grievances are for serious issues, such as concerns about a provider’s conduct, safety, or rights violations, and must be submitted through the designated grievance process to ensure appropriate follow-up.

  • Yes, feedback can be submitted anonymously unless you choose to provide contact information. However, please note that if you want a direct response or follow-up, you’ll need to include your contact details. Formal grievances must be submitted through the proper form, which may require identifying information.

  • All feedback is reviewed by our team and helps inform our monitoring and improvement of behavioral health services. While we may not respond to each submission individually, your input is valuable and contributes to larger quality and accountability efforts.

Need Assistance?

Please select the form that best matches your needs from the options below!

For Survey Inquiries

For Accommodation Needs

Thank you for taking the time to view and complete our surveys and feedback forms!